Garden House Education Limited Privacy Policy
Effective from 10 May, 2023
At Garden House Education Limited (“Garden House”, “we”, “us”, “our”), one of our main priorities is the privacy of our visitors. We have created this privacy policy (“Privacy Policy”) to explain how we treat the information collected and received from your use of our Services provided through the website, https://www.gardenhouse.edu.hk and any other websites or applications we own, operate, or control (the “Website(s)”). This Privacy Policy applies only to the Services, and we are not responsible for the practices of persons, companies, institutions, or websites that Garden House does not control, manage, or employ.
Please read this Privacy Policy carefully, as they govern your use of our Services. If you do not agree to this Privacy Policy, please do not use our Services.
Our Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Garden House. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Cookies and Web Beacons
Like any other website, Garden House uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Analytics Information
When you visit our Website, we and our service providers (which are third-party companies that work on our behalf) may use cookies, and similar technologies to track, collect, and aggregate certain information including, among other things, which pages of our Website were visited, the order in which they were visited, when they were visited, the URLs from which you linked to our Website, and which hyperlinks were “clicked.” Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Website. Through such information, we may be able to determine from an IP address a user’s Internet Service Provider and the general geographic location (city/state) of his or her point of connectivity.
We also use or may use these technologies to help us determine and identify repeat visitors, the type of content and sites to which a user of our Website links, the length of time each user spends at any particular area of our Website, and the specific functionalities that users choose to use.
We use third-party web analytics services (such as those of Google Analytics) on our Website to collect and analyse usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you.
How we use your information
We use the information we collect in various ways, including to:
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Provide, operate, and maintain our website
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Improve, personalize, and expand our website
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Understand and analyze how you use our website
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Develop new products, services, features, and functionality
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Communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
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Send you emails
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Find and prevent fraud
Data Subject Rights and Your Choices
You may have certain rights with respect to your information as further described in this section.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
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Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
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Request that a business deletes any personal data about the consumer that a business has collected.
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Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
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The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
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The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
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The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
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The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
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The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
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The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
PIPL Data Protection Rights
The Personal Information Protection Law (PIPL) gives you a whole host of rights over your personal data. You are entitled to the following:
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The right to withdraw consent – If you consent to us capturing your personal data, you have the right to withdraw that consent at any time.
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The right to non-discrimination – You have the right to exercise your right to withdraw consent without being discriminated. Unless Garden House needs the data to perform a contract e.g. a contract of sale, we would not withhold Services from you because you prevent Garden House from capturing your data.
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The right to be informed – You have the right to know the followings before you give us your data:
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Why does Garden House collect the data
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How long does Garden House retain the data
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How you can exercise your data privacy rights
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How you can contact Garden House
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The right to refuse automatic decision-making – You have the right to opt out of automated decision-making based on personal data.
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The right to make decisions regarding personal information – You have the right to know that you have control over your personal data. You are able to decide who accesses and/or handles your data.
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The right to data portability – You have the right to request a copy of your personal data in a portable format e.g. by email, PDF, or another method that suits you.
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The right to amend – You have the right to amend your personal data if you discover it is inaccurate or incomplete in some way.
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The right to request deletion – You have the right to request Garden House to delete your data.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Garden House does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.